Frequently Asked Questions

What populations do you work with?

At Heal ATL Counseling & Wellness in Atlanta, I specialize in working with women and girls 14+. Please see my specialty pages for more specific information.

What issues can you help me with?

My areas of expertise are depression, anxiety, self-esteem, past trauma, binge eating disorder, and obesity-related issues (including pre- and post-op weight loss surgery).  In addition, I am passionate about supporting clients who are experiencing or have experienced life transitions, relationship issues, emotional disturbances, and grief/loss. I also provide pre-marital and couples/marriage counseling for a variety of relationship issues. 

What are your fees?

My fee is $135 for a 50-minute session and $200 for a new client (initial intake) 90-minute session. Payment options include cash, check, Visa, MasterCard, Discover, American Express, or Health Savings Account cards that can be charged like a credit card. I am “out of network” with all insurance plans. All fees are due on the date of service. There is a $35 fee assessed for all returned checks.

In the event that you are unable to keep your appointment, you must notify me at least 24 hours in advance. If advance notice is not received, you will be financially responsible for the full payment of the session you missed.

Why do you not take insurance?

There are several reasons why we are not in network with any insurance plans. 

  • Insurance companies require a mental health disorder diagnosis, which will stay with your permanent health record.  

  • They also require information about your qualifying symptoms and specific work in counseling.  

  • Not involving insurance companies is the only way to assure your utmost confidentiality. 

  • You and your counselor will have the ability to decide the type and time-frame of treatment that would be the most effective for you, rather than an employee  at the insurance company limiting the number of sessions and the type of therapy you receive. 

  • In addition to these important clinical reasons, not filing insurance allows us to keep our self-pay rates as affordable as possible.

The practitioners at Heal ATL are "out of network" with all insurance plans. If you have verified that your plan has out of network mental health coverage and would still like to utilize your insurance to cover some of the cost of our services, we will gladly provide you with a superbill for services for you to submit for reimbursement. Please know that even if your insurance company offers out of network benefits, they may still deny your reimbursement and we are not liable for those charges that you have already incurred.

What are your office hours?

I work by appointment only. My hours are flexible and I usually have afternoon and evening appointments available throughout the week. Once we've decided that I am a good fit to work with you, I will send you an invitation to my online scheduling system so you can schedule sessions at your convenience. As a certified E-therapist, I also offer phone and HIPAA-compliant secure videochat sessions to Georgia residents when coming to the office is not possible.

Does your office have parking?

Yes!  Our office has a parking lot at the back of our building.  Our suite faces the lake in the center of the complex.

What will my first session be like?

Counseling is typically anxiety-provoking for many new clients, so it is not unusual to feel uncomfortable for the first few sessions.  Once you start to form a relationship with your counselor and learn what to expect, the nerves will decrease.  Congratulate yourself for having the courage to make the appointment, initiating change in your life!

You can prepare for your first session by completing the client history beforehand online, as well as a list of any questions you may have.  We will spend the first minutes of the session going over paperwork and our informed consent so that you are aware of your rights as well as our office policies and procedures.    Once that is out of the way, I will then work with you to fully understand your areas of concern and start to develop goals and a plan to meet those goals.

How many sessions will I need?

The answer to this questions depends on several factors and varies from person to person.  Your goals for therapy, the severity of the issues discussed, and your openness to actively participate in your treatment and complete homework assignments are all factors in the length of treatment.  Your level of motivation and willingness to apply what is learned during sessions to your life also has a large influence on the number of sessions. 

My goal is help you meet your goals as quickly as possible, so I will continually review our treatment goals collaboratively with you to assess your progress and to determine if treatment needs to be adjusted in any way.

What is an NCC?

The acronym NCC stands for National Certified Counselor and means that the counselor has passed the National Counseling Exam (NCE) and has earned a masters degree in a counseling-related program accredited by the Council for Accreditation of Counseling & Related Educational Programs (CACREP).  The purpose of the National Counseling Exam is to assess knowledge, abilities, and skills viewed as critical for providing effective counseling services.  This credential is issued by the National Board of Certified Counselors.

What is an LPC?

The acronym LPC stands for Licensed Professional Counselor.  This credential is issued by the Georgia Board of Professional Counselors, Social Workers, and Marriage & Family Therapists.  An LPC has earned a masters degree in a counseling-related program accredited by the Council for Accreditation of Counseling & Related Educational Programs (CACREP) and passed the National Counseling Exam (NCE). 

The Licensed Professional Counselor has then worked for three years under direction and supervision, 1800 counseling hours and 90 supervision hours, to earn the credential of a Licensed Professional Counselor (LPC).  Continued education is required yearly to maintain licensure. 

Any other questions?

I invite you to call or email me anytime at Brittany@healatl.com.  To schedule your first session, click here to send me a message with your needs and what you are looking to accomplish in therapy!  Looking forward to speaking with you!